COMPUTECH 2000 COMPUTER SERVICES

Microsoft Registered Partner



Laptop computers have grown in popularity over recent years, mainly because of their space saving and mobility features.  They are convenient to use, and with the majority having built-in wireless connectivity adapters, access to the Internet has been made much easier when in transit or visiting premises that have a readily available wireless infrastructure.

However, users considering purchasing a laptop for personal or business use should be aware that there are fundamental differences between it and a desktop computer.  Setting aside the physical features such as size and mobility features, some consideration should be given to what happens when a laptop develops a defect.  Traditionally, laptops have been much more expensive to repair, which is brought about by the nature of the way laptops are constructed and the availability of spare parts.

laptop_repair    In order to diagnose many hardware issues, it is often necessary to dismantle the laptop.  For example to locate a motherboard (System Board) it is literally necessary in many cases to remove every other component just to view the board let alone carry out diagnostic work on it. 

All this takes time, a specific skill-set and from an economical point of view can be an expensive process. 

Before embarking on a laptop purchase, it is therefore important that users are aware of some of the side-effects associated with owning a laptop computer.

We would certainly recommend that users purchase an additional warranty in order to protect their machine from accidental damage or acquire an extended warranty to cover unforeseen component failure, specifically motherboard failure that in some models can prove to be an expensive repair.


Despite issues associated with laptop ownership, we are able to deal with both software and hardware problems.  Many routine hardware repairs and upgrades relating to RAM Memory or Hard Drive upgrades are dealt with in-house.  However, more serious defects such as damaged screens or more serious internal hardware defects are handled by our partner laptop specialist, who has premises designed for the dismantling and diagnosis of internal laptop problems.

Initially we will collect a laptop requiring repair or upgrade, and dependent on the nature of the repair will either deal with it at the outset, or deliver it FREE of charge to our partner laptop repair specialist.  Customers requiring just a "Diagnostic Service" may be charged a fee of £30, however, if the repair is undertaken that fee is waivered.

Throughout the repair or upgrade process we will keep the customer informed as to its progress.  When sourcing certain laptop components it can often take a little time to locate compatible parts and the most competitive prices.  Laptop users requiring any advice or support service should complete the Feedback Form which can be accessed through the Contact Us page.