Laptop computers have grown in popularity over recent years, mainly
because of their space saving and mobility features. They are
convenient to use, and with the majority having built-in wireless
connectivity adapters, access to the Internet has been made much
easier when in transit or visiting premises that have a readily
available wireless infrastructure.
However, users considering purchasing a laptop for personal or
business use should be aware that there are fundamental differences
between it and a desktop computer. Setting aside the physical
features such as size and mobility features, some consideration
should be given to what happens when a laptop develops a defect.
Traditionally, laptops have been much more expensive to repair,
which is brought about by the nature of the way laptops are
constructed and the availability of spare parts.
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In order to diagnose many
hardware issues, it is often necessary to dismantle the laptop.
For example to locate a motherboard (System Board) it is
literally necessary in many cases to remove every other
component just to view the board let alone carry out diagnostic
work on it.
All this takes time, a specific skill-set and from an economical
point of view can be an expensive process.
Before embarking on a laptop purchase, it is therefore important
that users are aware of some of the side-effects associated with
owning a laptop computer.
We would certainly recommend that users purchase an additional
warranty in order to protect their machine from accidental
damage or acquire an extended warranty to cover unforeseen
component failure, specifically motherboard failure that in some
models can prove to be an expensive repair.
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Despite issues associated with laptop ownership, we are able to deal
with both software and hardware problems. Many routine
hardware repairs and upgrades relating to RAM Memory or Hard Drive
upgrades are dealt with in-house. However, more serious
defects such as damaged screens or more serious internal hardware
defects are handled by our partner laptop specialist, who has
premises designed for the dismantling and diagnosis of internal
laptop problems.
Initially we will collect a laptop requiring repair or upgrade, and
dependent on the nature of the repair will either deal with it at
the outset, or deliver it
FREE of charge to our
partner laptop repair specialist. Customers requiring just a
"Diagnostic Service" may be charged a fee of £30,
however, if the repair is undertaken that fee is waivered.
Throughout the repair or upgrade process we will keep the customer
informed as to its progress. When sourcing certain laptop
components it can often take a little time to locate compatible
parts and the most competitive prices. Laptop users requiring
any advice or support service should complete the
Feedback
Form which can be accessed through the
Contact Us page.